At HelloFix, we respect your privacy and are committed to protecting the personal information of our customers and users. This Privacy Policy outlines what specific information is gathered on the website (the "Site") or Mobile App ("The App") and how that information is used. Maintaining the privacy of your information is of paramount importance to us as it helps foster confidence, goodwill, and stronger relationships with you, our customers. If, at any time, you have questions or concerns about our privacy practices, please feel free to contact us via email at support@hellofix.com.

Information Collection and Use

HelloFix may ask for information that personally identifies you ("Personal Information"). This information is used to create your user account. Contact information and other user-specific data are used internally by HelloFix to operate the Site or App and to communicate with users ("Users").

Demographic and profile data collected by HelloFix may be used to tailor the Site or App or any requested email communications and display information that is more relevant to you. Aggregate demographic and product usage information may be made publicly available.

Information relating to user transactions, such as contact information, transaction type, transaction amount, payment, shipping, and billing information, is used internally by HelloFix and is not disclosed to third parties.

HelloFix may use a user's contact information to communicate regarding product updates, patches, policy changes, billing, and other activities related to the use of the Site or App, and for marketing purposes.

Information Disclosure

HelloFix reserves the right to disclose any information if necessary to:

• Conform to legal requirements.
• Protect and defend the legal rights or property of HelloFix, the Site or App, or its users.
• Protect the health and safety of its users or the public in an emergency.

HelloFix further reserves the right to release any information about any user suspected of illegal activity, even without notice or a court order. We also cooperate with law enforcement agencies to identify users involved in illegal activities.

Your email address is used only to send you information that you have requested. You can choose to receive or not receive certain information. We adhere strictly to a permission-based email policy, and unsubscribe options are available in all emails.

Cookies

The Site uses "cookies" to enhance functionality and make transactions more convenient for users. Disabling cookies will still allow use of the Site but may prevent transaction processing. Learn more at www.aboutcookies.org.

Communications from the Site or App

• Special Offers and Updates: New users receive a welcoming email. You can unsubscribe at any time via the link provided.
• Newsletter: To subscribe to our newsletters, we ask for contact information. You can opt-out via the link at the bottom of each email or by contacting us with "Opt-Out."
• Customer Service: We communicate regularly to provide requested services and handle account issues via email or phone, based on user preferences.

Website Usage Information

We use your IP address to diagnose server problems and administer our Site. We do not link IP addresses to personal information.

Security Technology

HelloFix invests in the latest security technologies to protect your information. Although we take precautions, we cannot guarantee that any information stored or transmitted will be free from unauthorized access. By using the Site, you assume these risks.

Your Rights

• Access and update your information.
• Request the deletion of your information.
• Opt-out of promotional communications.

Policy Modifications

HelloFix may change this Privacy Policy from time to time. Changes become effective 24 hours after being posted. Please check this page periodically for updates.

Contacting HelloFix About Privacy

If you have any questions about our privacy statement or practices, please contact us at support@hellofix.com.